Booking Policy

Deposit & Payment

• A 50% non-refundable deposit is required at the time of booking to secure your appointment.
• The remaining 50% balance is due upon completion of the service on the day of your appointment.

Cancellations & Rescheduling

• Clients must provide at least 48 hours’ notice to cancel or reschedule an appointment.
• Cancellations made within 24 hours of the appointment will result in the loss of the deposit.
• Deposits are non-refundable for client-initiated cancellations.

No-Show Policy

• Failure to attend an appointment without notice will result in forfeiture of the deposit.
• Clients who no-show may be required to prepay the full service amount for future bookings.

Late Arrivals

• Late arrivals may result in a shortened service time or cancellation to avoid impacting other scheduled clients.
• Deposits will not be refunded for appointments affected by late arrival.

Policy Agreement

• By booking an appointment, clients acknowledge and agree to all booking, cancellation, and no-show policies.